Sample Policy
Samples are available for most items so you can check quality, finish and packaging before placing a bulk order.
How It Works
- Send us the SKU or product name you need, together with your delivery address.
- We confirm availability, sample cost and shipping cost.
- Samples are prepared and shipped after payment.
- The sample fee is deducted from your subsequent bulk order.
Sampling Lead Time
| Sample type | Lead time |
|---|---|
| Samples using existing molds / current specification | 4–5 days |
| Samples requiring new molds or customization | 20–30 days |
Sample Cost and Freight
- Samples are charged — we do not offer free samples.
- The sample fee is deductible from your subsequent bulk order.
- Shipping cost is borne by the buyer. You may use your own DHL / FedEx / UPS account, or we can arrange shipment and charge the actual freight.
How to Request a Sample
Send the SKU or product name, quantity and destination — we will come back with sample cost, freight and dispatch date. Not sure which SKU? Browse all product categories first, or send us your requirements.
Frequently Asked Questions
Can I get samples?
Yes. Samples are available for most items at a charge. The sample fee is deductible from your subsequent bulk order. Shipping cost is borne by the buyer. Existing-mold samples ship in 4–5 days; new-mold or custom samples take 20–30 days.
Do you offer free samples?
No. All samples are charged. The fee is credited back on your subsequent bulk order. For very small parts, sample fees are typically the same as the bulk unit price plus handling.
What is your MOQ for bulk orders?
MOQ is kept low, and mixed-SKU orders are supported. See OEM and ODM services for custom-branded items.
How are samples shipped — can I use my own courier account?
Yes. We ship samples by DHL, FedEx or UPS. You can use your own courier account (preferred for large or repeat orders) or we can arrange shipment and charge the actual freight.
Can I request a custom sample that is not in the catalog?
Yes. Send a drawing, reference photo or written specification. New-mold or custom samples typically take 20–30 days plus the mold-development cost, which is quoted per project.